Returns & Refunds Policy

Daddy Momma Studios

Effective Date: November 1, 2026

At Daddy Momma Studios, we want you to feel confident about every purchase. We take pride in offering original designs, creative merchandise, and products made with care.

We understand that sometimes things don't go as expected. This policy explains our guidelines for returns, exchanges, cancellations, and refunds.

1. Made-to-Order Products

Certain products offered by Daddy Momma Studios are made specifically for you after your order is placed.

Because these products are individually produced, all sales of made-to-order items are generally final, except when an item arrives damaged, defective, or differs from what was ordered due to a production or fulfillment error.

Please carefully review all applicable sizes, colors, styles, quantities, and customization selections before completing your purchase.

We generally cannot accept returns or exchanges for customer selection errors or personal preferences.

2. Damaged, Defective, or Incorrectly Fulfilled Orders

If your order arrives damaged, defective, or differs from the product or options you selected at checkout due to a production or fulfillment error, we're here to help.

Please contact us within 30 calendar days of receiving your order.

Include the following information:

• Your order number.

• A brief description of the issue.

• Clear photographs showing the damage, defect, or discrepancy.

• Photographs of the packaging, when relevant.

We will review the information and determine the appropriate resolution.

When a qualifying issue is confirmed, we will offer a replacement or refund at no additional cost to you.

3. Products That Are Not Made to Order

Some products may be offered as ready-to-ship merchandise rather than made-to-order items.

Return eligibility for these products may vary and will be identified in the applicable product description or communicated at the time of purchase.

Unless otherwise stated, please contact us within 30 calendar days of delivery to request a return review.

Items approved for return must generally be unused, in their original condition, and accompanied by proof of purchase.

Return shipping costs for non-defective merchandise may be the customer's responsibility when disclosed and permitted by applicable law.

4. Refunds

Once a refund request has been reviewed and approved, refunds will generally be issued to the original payment method.

Please allow approximately 5–10 business days after the refund is processed for the funds to appear, depending on your payment provider and financial institution.

If a refund is approved because of a production or fulfillment error, applicable original shipping charges will also be refunded.

Original shipping charges are generally nonrefundable for approved discretionary returns unrelated to a product defect or fulfillment error.

5. Exchanges

Because many of our products are made specifically for each customer, we generally do not offer exchanges for different sizes, colors, styles, or personal preferences.

If an item is damaged, defective, or incorrectly produced or fulfilled, we will review the issue and arrange an appropriate replacement or refund.

6. Order Changes & Cancellations

Orders may enter processing or production shortly after being placed.

If you need to request a cancellation or modification, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests before production begins. However, changes and cancellations cannot be guaranteed once an order has entered production.

If we cancel an order that has already been paid for, we will issue an appropriate refund.

7. Lost, Missing, or Delayed Orders

If your package appears lost, arrives incomplete, or is significantly delayed, please contact us so we can investigate.

If tracking shows your package as delivered but you have not received it, we recommend checking with household members, neighbors, and the delivery carrier.

We will review delivery concerns and work toward an appropriate resolution based on the circumstances.

8. Items Returned Without Authorization

Please contact us before sending any merchandise back.

Because products may be fulfilled through different locations, items should not be returned without prior instructions.

Unauthorized returns may not be eligible for processing or reimbursement.

For certain verified product issues, a physical return may not be necessary.

9. Products Purchased Through Our Other Brands

Daddy Momma Studios develops and operates multiple original brands, including According to N'Bus™.

Products purchased through separately operated brand websites may be subject to the Returns & Refunds Policy displayed on the website where the purchase was completed.

For the fastest assistance, please contact the brand or storefront through which your order was placed.

10. Your Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available under applicable consumer protection laws.

Where applicable law provides additional return, refund, cancellation, or warranty rights, those requirements will take precedence over this policy.

11. Contact Us

If you have questions about a purchase, need assistance with an order, or wish to request a refund or replacement, please contact us through the Contact Us page on our website.

Please include your order number and relevant details so we can assist you efficiently.

Thank you for supporting Daddy Momma Studios and the creative brands we bring to life.

Daddy Momma Studios

Original Ideas. Creative Brands. Distinctive Merchandise.

© 2026 Daddy Momma Studios. All rights reserved.